Privacy Policy
Effective Date: May 10, 2025
1. Introduction
Welcome to Vambrace AI ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information and uploaded content are handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, store, protect, and share your information when you use the Project Pearl platform and services (the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect the following types of information:
a. Account Information
- Email address, authentication credentials, and any optional profile details you provide.
- Login history, authentication tokens, and account status.
b. Uploaded Content and Interview Data
- Audio files, video files, transcripts, attached notes, AI-generated summaries, and insights associated with your account.
- Metadata about uploads, such as timestamps and file types.
c. AI-Generated Outputs
Analyses, demographic estimates, tone scores, key quotes, and other insights generated from your uploaded content.
d. Usage Data
- IP address, device type, browser type, pages visited, time spent on pages, and links clicked.
- Referrer URLs, session identifiers, and interaction logs for troubleshooting and product improvement.
e. Cookies and Tracking Technologies
We use cookies and similar technologies to recognize you, customize your experience, and analyze usage patterns.
3. How We Use Your Information
- Provide, operate, and maintain the Services.
- Analyze interview data and deliver AI-generated insights.
- Personalize your user experience and develop new features.
- Protect the integrity and security of our platform.
- Communicate with you about updates, support issues, or promotional offers (with your consent).
- Conduct research, audits, and troubleshooting to improve system performance.
We do not use your uploaded interviews or AI outputs for training our own models or for resale to third parties.
4. How We Share Your Information
- With Service Providers: Trusted vendors who perform services for us (e.g., Supabase for storage and authentication, OpenAI for transcription and analysis) under strict confidentiality agreements.
- For Legal Requirements: To comply with legal obligations, enforce our policies, or protect rights, property, and safety.
- In Business Transfers: In the event of a merger, sale, or acquisition, user data may be transferred with appropriate safeguards.
- With Your Consent: We may share information in other ways if you provide explicit consent.
We do not sell or rent your personal data to advertisers or third parties.
5. Data Security
We take your security seriously.
- Data is encrypted in transit (SSL/TLS) and at rest where applicable.
- Access to data is restricted based on role and necessity.
- Supabase's Row-Level Security (RLS) policies ensure that users can only access their own data.
- While we implement robust security measures, no online platform can guarantee absolute security. You are responsible for safeguarding your account credentials.
6. Data Retention
- We retain your data for as long as your account remains active or as needed to provide you with services.
- You may request deletion of your account and associated data by contacting us at luke@vambrace.ai.
- Inactive accounts may be deleted after a prolonged period of non-use with prior notice.
7. Your Rights and Choices
You have the right to:
- Access, correct, or update your account information.
- Request deletion of your data and account.
- Withdraw consent for communications at any time.
- Request a copy of your personal data stored with us (subject to verification).
To exercise these rights, please contact us at luke@vambrace.ai.
8. Third-Party Links and Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.
9. International Users
While we are based in the United States, users from outside the U.S. are welcome. If you access the Service from regions with different data protection laws, you acknowledge and agree that your information will be transferred to and processed in the U.S.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will revise the "Effective Date" and notify users through the platform or by email.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Email: luke@vambrace.ai